Terms & Conditions

Last updated: 13 June 2026

1. Agreement

1. We may deliver the Services by way of:
   1. the platform named Global Institute of Artificial Intelligence with domain name www.giofai.com (Platform), a platform developed and owned exclusively by us; and/or
   2. a face-to-face format, requiring your attendance in order to participate (In Person Delivery).
2. These Terms and Conditions apply to the delivery of our Services, as well as your use of the Platform generally.
3. We and our third-party licensors reserve the right to update, modify, replace, limit, and expand the Platform and its functionality.
4. The Background forms part of the operative terms of these Terms and Conditions.
5. Prior to engaging with the Services, you should read these Terms and Conditions carefully.

2. Acceptance of Terms and Conditions

1. By checking the designated box on our website, you accept and agree to be bound by these Terms and Conditions.
2. We may update these Terms and Conditions from time to time. For changes that materially affect a paid Service you have already purchased, we will give you reasonable notice where practicable.
3. The version of these Terms and Conditions that applies to a purchase is the version you accepted at the time of that purchase, unless a later change is required by law or is reasonably necessary for security, compliance, or the proper operation of the Platform and does not reduce your rights. The current version will always be published on this page, and you should review it when using the Platform.

3. Use

1. To receive the Services, you may be required to supply the following information (User Data):
   • Your name;
   • Your email address;
   • Credit card or bank account details for payment purposes;
   • Any other information required to use the Platform or Services.
2. Failure to supply correct User Data may result in you being unable to use the Platform or attend In Person Delivery as intended.
3. We may use the User Data for the purpose of providing the functionality of the Platform and providing information for In Person Delivery. In order to do so, we may share the User Data with other parties, including stakeholders and contractors.
4. Our use of any personal information provided within the User Data will be in accordance with our Privacy Policy available at giofai.com/Privacy-Policy.
5. You must not use the Platform for any unconscionable behaviour or activity, including but not limited to:
   • Engaging in abusive, derogatory, discriminatory, or vexatious behaviour;
   • Engaging in any activity that disrupts or corrupts the Platform or the networks that host the Platform; or
   • Attempting to hack, reverse-engineer, disable, circumvent, or otherwise gain access to any security, database, or other secure aspect of the Platform.
6. In attending In Person Delivery, you must not engage in any unconscionable behaviour or activity, including but not limited to:
   • Engaging in abusive, derogatory, discriminatory, or vexatious behaviour;
   • Any activity which disrupts the In-Person Delivery.
7. You may link to the Platform or attend In Person Delivery only:
   • With our prior express permission;
   • In a way that is fair, unbiased, legal and does not damage or exploit our reputation; or
   • In a way that does not suggest either express or implied any association or endorsement by us.
8. You must remove or procure the removal of any link to the Platform immediately upon receiving notice from us to do so. We may give such notice at our absolute discretion without justification.
9. You must not modify, adapt or hack the Platform or modify another website or software so as to falsely imply that it is associated with the Platform or us. You must use the Platform for its intended purpose. You may not use the Platform for any illegal or unauthorised purpose, including the transmission of malware. You must not use the Platform to violate any laws in any jurisdiction, including but not limited to copyright laws. For the avoidance of doubt, you must not infringe upon the copyrights of any other person in using the Platform.

4. Advertisements

1. We may display advertisements by third party sponsors on the Platform (Ads). In doing so, we do not warrant the functionality of the business, product, or service being advertised in the Ad. We do not hold ourselves out as partners, affiliates, guarantors, or as having any other type of legal or professional relationship with the third party sponsors.
2. Where Ads link to third party websites, we do not warrant the safety, functionality, or suitability of these websites. We are in no way liable for any loss, damage, risk or liability incurred from you visiting any third party websites accessible through Ads.
3. Advertised third party websites may be subject to their own terms and conditions. We do not verify or warrant the legality or suitability of those terms and conditions, and we encourage you to read them before accessing or using the linked site.

5. Fees and Payment

1. The fee for each Service is the price published on the Platform for that Service at the time of purchase (Fee). You are required to pay the Fee and any applicable delivery fees, GST and any other applicable fees or charges at the time of processing payment.
2. You authorise us or any third-party service provider to debit your account at the relevant financial institution connected with the payment details identified and provided in the User Data for payment of all Fees.
3. We will not be held responsible for any fees and/or charges imposed by a financial institution or any other third party that may be incurred if there are insufficient funds in the account or if the payment fails.
4. Membership options are available as published on the Platform. By selecting a membership option on our website, you agree to the terms and conditions associated with that membership tier, including clause 20.

6. Third party payment service

1. We use a third party payment service provider to process payments on the Platform. Payments submitted through the third party payment service provider are subject to their terms and conditions.
2. We are not liable for any issues, including charges from your financial institution, which may arise as a result of this service.

7. Cancellations and Refunds

1. This clause 7 sets out our refund policy for the Services. Where a specific program is governed by its own refund or cooling-off terms elsewhere in these Terms and Conditions, those program-specific terms apply to that program to the extent of any inconsistency, subject always to clause 7.10.
2. If we cancel or reschedule. If we cancel a live event, webinar, masterclass, cohort program session, or In Person Delivery, or we reschedule it and the new date or time does not reasonably suit you, you are entitled to a full refund of the Fee paid for that Service.
3. Live events, webinars, and masterclasses (change of mind). You may cancel your registration for a full refund at any time before the scheduled start of the live session by emailing us at the contact details below with your order details. Once the live session has started, or once you have accessed any replay or recording of it, change-of-mind refunds are not available. As an alternative, you may transfer your seat to a future session of the same event at no charge, subject to availability.
4. Seats are personal. Seats for live events, webinars, and masterclasses are personal to the registered attendee and cannot be transferred to another person. Certificates of completion are issued only in the name of the registered attendee.
5. On-demand courses (change of mind). You may request a full refund within 7 days of purchase, provided you have not substantially accessed the course content. Once course content has been substantially accessed, or after the 7-day period, change-of-mind refunds are not available.
6. Cohort programs (change of mind). You may cancel for a full refund at any time before the published cohort start date. If you withdraw within 7 days after the cohort start date, you are entitled to a full refund. After that 7-day period, change-of-mind refunds are not available, and any agreed payment plan remains payable, unless program-specific terms state otherwise.
7. Memberships. You may cancel a new individual membership for a full refund within 14 days of first purchase, provided you have not redeemed any paid member benefit (including member discounts, paid events, or certification exam discounts). After that period, or where a paid benefit has been redeemed, the membership fee is non-refundable for the current term. You may cancel your membership at any time; cancellation takes effect at the end of the current paid term and stops future renewals. We will notify you before any renewal payment is taken.
8. Certification exams. Exam fees are refundable in full if you cancel before your scheduled exam sitting, in accordance with our Exam Policies. Once an exam has been attempted, the exam fee is non-refundable. Rescheduling is governed by our Exam Policies.
9. How to request a refund. Refund requests should be sent to info@giofai.com.au and should include your name, order details, and the Service concerned. Where your request relates to a fault or failure in a Service, a description of the problem will help us resolve it quickly; you are not required to prove a defect in order to exercise the rights in clauses 7.2, 7.3, 7.5, 7.6, or 7.7.
10. Australian Consumer Law. Our Services come with guarantees that cannot be excluded under the Australian Consumer Law. If a Service has a major failure, you are entitled to cancel the Service and receive a refund, or to compensation for any drop in value; for other failures, you are entitled to have the problem remedied within a reasonable time. Nothing in these Terms and Conditions excludes, restricts, or modifies any right or remedy you have under the Australian Consumer Law or any other applicable law that cannot lawfully be excluded.
11. Processing. Approved refunds are processed within 5 business days of approval, to the original payment method, in the currency in which you paid. We are not responsible for additional fees, charges, or exchange-rate differences imposed by your financial institution.

8. Intellectual Property

1. Your use of the Platform or Services is pursuant to a non-exclusive license between you and us which is granted subject to these Terms and Conditions. Nothing in these Terms and Conditions or otherwise creates an assignment of any rights in the Platform or in any aspect of the Services beyond the ability to access it for its intended use.
2. Nothing in these Terms and Conditions or otherwise creates the right for you to sublicense the Platform.
3. You undertake not to reverse engineer, replicate, or otherwise copy the Platform. We reserve all our rights to seek compensation, damages, injunctions, or any other remedy available to us at law if any attempt to do so, whether successful or unsuccessful, is made by you or any of your affiliates.
4. You must not reproduce, duplicate, copy, sell, resell or exploit any portion of the Platform, the Services, or any products ordered through the Platform, without our prior express written permission. We claim copyright and all other intellectual property rights over the Platform and content of the Services, our other products and services, and reserve all of our rights.
5. All intellectual property and ownership rights subsisting in the Platform (including the user interface and the software comprising the Platform), the data derived from use of the Platform, and any other documentation, information or materials that are supplied by us to you, remain our or our third party licensors' exclusive property. For the avoidance of doubt, nothing in this agreement assigns any ownership rights to you over any intellectual property or other ownership rights arising out of the Services.

9. Operation of the Platform

1. You warrant that you will comply fully with all the Platform operating instructions. Any failure to comply fully with operating instructions may result in the sub-par or faulty performance of the Platform.
2. We accept no liability, and you release us from any such liability, associated with faults or errors caused by your non-compliance with all operating instructions.
3. We may suspend the Platform for any one or more periods of time if we are unable to provide the Platform due to a fault or dysfunction with our servers.

10. In Person Delivery

1. You acknowledge that it is your responsibility to ensure that you can attend the venue at the location and time provided at purchase to engage with the In-Person Delivery.
2. We accept no liability, and you release us from any such liability, associated with faults, injury or errors caused by your non-compliance with instructions during the course of your attendance.
3. We may suspend, cancel, or reschedule the In-Person Delivery at any time if we are unable to provide the service due to a fault with our operations or the venue's unavailability. Where we do so, clause 7.2 applies.

11. Modifications

We reserve the right to modify or discontinue, temporarily or permanently, the Platform Services and associated products and services with or without notice.

12. Warranties

1. Subject to any rights you have under the Australian Consumer Law or other laws that cannot be excluded, we are not liable for indirect or consequential loss, loss of profit, loss of revenue, loss of business opportunity, loss of goodwill, or loss of data arising from your use of the Platform or Services.
2. Subject to any of the rights you may have under the Australian Consumer Law, we exclude to the fullest extent possible all implied terms and warranties, whether statutory or otherwise, relating to the Platform, the Services, or any other matter under these Terms and Conditions.
3. The Platform and the Services are made available to you on an "as is" basis. We make no warranties, representations or conditions of any kind, express, statutory or implied as to:
   • the operation and functionality of the Platform;
   • the content of the In Person Delivery;
   • the suitability of the Services;
   • the accuracy, integrity, completeness, quality, legality, usefulness, safety and IP rights of any of the software content; and/or
   • the products, content and services associated with the Platform or Services.
4. We further disclaim all warranties, express, statutory or implied, including, but not limited to, implied warranties of merchantability, merchantable quality, durability, fitness for a particular purpose and/or non-infringement. No advice or information, whether oral or written, that you obtain from us shall create any warranty, representation or condition not expressly stated herein.
5. AI tools and outputs. Where the Services involve the use or demonstration of artificial intelligence tools, or outputs generated by them, those outputs may be incomplete, inaccurate, biased, or unsuitable for your intended use. You are responsible for reviewing, validating, and lawfully using any AI outputs. We do not control and do not warrant the availability, behaviour, pricing, or terms of third-party AI platforms used in or referenced by the Services. Our Services are educational and informational in nature and do not constitute legal, financial, medical, migration, employment, or other professional advice.

13. Limitation of Liability

1. We disclaim all liability for any:
   • indirect, special, incidental, punitive, exemplary, reliance or consequential damages;
   • loss of profits;
   • business interruption;
   • network interruptions;
   • loss or damage to reputation of us or any third party;
   • loss of information or data;
   • all liability for any loss or damage, relating to or arising out of your use of the Platform or Services.
2. Your use of the Platform or Services is at your own discretion and risk, and you will be solely responsible for any resulting loss or damage, including but not limited to, any loss of data or damage to your computer(s) or networks from viruses that may be downloaded to your computer in the course of using the Platform, or any personal injury or otherwise received in attending In Person Delivery. Some jurisdictions do not allow the exclusion of certain warranties, the limitation or exclusion of implied warranties, or limitations on how long an implied warranty may last, so the above limitations may not apply to you. If you reside in such a jurisdiction, the above limitations shall apply to you to the fullest extent permitted under applicable law.
3. To the extent you engage in In Person Delivery, you must follow all rules, guidelines and instructions of us, the venue and any individual providing the service.
4. To the extent permitted by law, our maximum aggregate liability to you for any claims, damages, injuries or causes whatsoever, and regardless of the form of action (whether such liability arises due to negligence, breach of contract, misrepresentation or for any other reason), is limited to the amount paid by you to us for the Service giving rise to the claim. For Audit Services provided to organisations, liability may instead be agreed in the Engagement Terms under clause 24. Nothing in this clause limits any liability that cannot be excluded or limited under the Australian Consumer Law.

14. Indemnity

1. You defend, indemnify and hold harmless us, our members, managers, subsidiaries, affiliates, any related companies, contractors, licensors and partners, and the officers, directors, employees, agents and representatives of each of them, including costs, liabilities and legal fees, from any claim or demand made by any third party due to or arising out of:
   • Your access to or use of the Platform or Services;
   • Your violation of this agreement;
   • Any infringement by you of any intellectual property or other right of any person or entity.
2. We reserve the right, at your expense, to assume the exclusive defence and control of any matter for which you are required to indemnify us and you will cooperate with our defence of these claims. You will not try to settle any matter without our prior written consent. We will use reasonable efforts to notify you of any such claim, action or proceeding upon becoming aware of it.

15. Transfer of Rights and Obligations

1. These Terms and Conditions are binding on you and us and on our respective successors and assignees.
2. You may not transfer, assign, charge or otherwise dispose of your rights or liabilities under these Terms and Conditions, or any of your rights or obligations arising under it, without our prior written consent.
3. We may transfer, assign, charge, sub-contract or otherwise dispose of any of our rights or obligations arising under these Terms and Conditions, at any time without your prior consent.

16. Force Majeure Events

1. We will not be liable or responsible for any failure to perform or delay in performance of any of our obligations under these Terms and Conditions that is caused by events outside our control (Force Majeure Event).
2. A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:
   • Strikes, lock-outs or other industrial action;
   • Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war;
   • Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster;
   • Impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport;
   • Impossibility of the use of public or private telecommunications networks;
   • Epidemic, pandemic or other health emergency (whether declared or not), including without limitation lockdowns or any other restrictions imposed as a result of the COVID-19 pandemic or any other pandemic or epidemic at any time;
   • The acts, decrees, legislation, regulations or restrictions of any government;
   • Cyber-attacks or other similar network related outages;
   • The unavailability of a suitable venue to host the In-Person Delivery;
   • The unforeseen cancellation of an individual to deliver the service.
3. Our performance under these Terms and Conditions is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under these Terms and Conditions may be performed despite the Force Majeure Event.

17. Your Content

1. "Your Content" means any audio, video, text, images, submissions, or other material you provide to us or display through the Platform or in connection with the Services.
2. Licence. You grant us a non-exclusive, worldwide licence to use Your Content only to the extent necessary to operate, provide, assess, improve, and (in the case of publicly posted content) promote the relevant Service. You retain ownership of Your Content.
3. Publicly posted content. Where you post content publicly on the Platform (for example, forum posts, public comments, or public reviews), we may display, reproduce, and reasonably promote that content in connection with the Platform.
4. Course and program submissions. Assignments, projects, and other submissions made privately in the course of Academy Services are used only to deliver, assess, and improve those Services. We will not publish or promote your private submissions without your consent.
5. Confidential business materials. Materials provided to us under an Audit Services engagement or other confidential business engagement are governed by clause 24.7 and the relevant Engagement Terms, and are not licensed for any promotional use.
6. Your warranties. Your Content must be your own (or used with permission) and must not infringe the rights of any third party or breach any law. We may remove any of Your Content from the Platform where we reasonably consider it infringing, unlawful, or in breach of these Terms and Conditions.

18. General

1. To the extent permitted by law, we reserve the right to create, collect and/or store any metadata resulting from your use of the Platform. To the extent permitted by law, we may use metadata for a variety of functions including (but not limited to) conducting investigations, helping us manage and administer the Platform, for purposes of search engine optimisation and to drive traffic to the Platform. We may disclose your information (including metadata) to government agencies and authorities where required by law, court order, or regulatory obligation, or where reasonably necessary to protect the safety, security, rights, or legal interests of any person. Any such handling of personal information will be in accordance with our Privacy Policy.
2. We may use third party vendors and hosting partners to provide the necessary venues, personnel, hardware, software, networking, storage, payment gateway and related technology required to run the Platform and provide the Services.
3. Verbal, physical, written or other abuse (including threats of abuse or retribution) of any of our employees, members, representatives, or officers will result in immediate termination of your access to the Platform and Services.
4. We do not warrant that:
   • The Platform or Services will meet your specific requirements;
   • The Platform or Services will be uninterrupted, timely, secure, or error-free;
   • Any errors in the Platform or Services will be corrected.
5. Our failure to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision. The Terms and Conditions constitutes the entire agreement between you and us and govern your use of the Platform and Services, superseding any prior agreements between you and us.
6. Any part of these Terms and Conditions that is invalid, prohibited or not enforceable will not void the balance of the Terms and Conditions. All other parts will be enforced without regard to the invalid provision and continue to be valid in accordance with their terms.
7. We make no representations or warranties that the content of the Platform or the Services complies with the laws (including intellectual property laws) of any country outside of Australia.
8. Any queries about the Terms and Conditions should be sent to us by email at legal@giofai.com.au.
9. These Terms and Conditions are governed by the laws of Victoria in Australia. Disputes arising from your use of the Platform are exclusively subject to the jurisdiction of the courts of Victoria.

19. Academy Programs and Courses

1. This clause applies to our instructor-led cohort programs, on-demand courses, mentorship services, and career services (together, Academy Services).
2. Enrolment. Enrolment in a cohort program is confirmed on payment of the applicable fee (or the first instalment of an approved payment plan) and your acceptance of these Terms and Conditions. We may set prerequisites or eligibility requirements for specific programs, published on the relevant program page.
3. Program delivery. Cohort programs are delivered live online unless otherwise stated. We may update curriculum content, session sequencing, instructors, and guest speakers to keep programs current, provided the overall scope and learning outcomes described at the time of your enrolment are substantially maintained.
4. Scheduling. We may reschedule individual sessions with reasonable notice. If we cancel an entire cohort before it starts, or materially reduce its published scope, you are entitled to a full refund of fees paid for that program (see clause 7).
5. Your participation. You are responsible for having the equipment and internet connectivity needed to participate, attending sessions, and completing assessments. Recordings of live sessions, where provided, are for your personal use only and may not be shared, published, or redistributed.
6. Certificates and awards. Program certificates and awards are issued only to the enrolled participant, in the enrolled participant's name, on satisfactory completion of the published program requirements. We may decline to issue, or may withdraw, a certificate where program requirements were not genuinely met or where academic misconduct has occurred.
7. Materials. All program materials, workbooks, templates, recordings, and code provided in the Academy Services are our intellectual property (or that of our licensors) and are licensed to you for your personal, non-commercial use only, consistent with clause 8.
8. Payment plans. Where a payment plan is offered and approved, all instalments remain payable in accordance with the plan, subject to your rights under clause 7 and the Australian Consumer Law.
9. No employment outcome guarantee. Our career services include guidance, resume review, interview preparation, and mentorship. We do not guarantee, and nothing in our materials should be read as a guarantee of, employment, interviews, promotion, salary outcomes, or any other career result.
10. Refunds. Refunds for Academy Services are governed by clause 7.

20. GIofAI Memberships

1. This clause applies to individual and enterprise memberships described on our membership page (Memberships).
2. Term and renewal. Memberships run for an annual term from the date of purchase and renew automatically at the end of each term at the then-current published price for your tier, unless cancelled before the renewal date. We will notify you by email a reasonable time before each renewal payment is taken.
3. Cancellation. You may cancel your Membership at any time through your account or by contacting us. Cancellation takes effect at the end of the current paid term; you retain member benefits until then. Refunds are governed by clause 7.7.
4. Tier eligibility. Some tiers carry eligibility requirements (for example, Student Memberships require a valid educational institution email address). We may request verification of eligibility at purchase or during the term. If you do not meet, or cease to meet, the eligibility requirements for your tier, we may move you to the appropriate tier (with any price difference applying from your next renewal) or cancel the Membership in accordance with clause 7.7.
5. Benefits. Member benefits, including event access, sessions, and discount levels, are as published for your tier at the time of purchase. We may adjust the composition of benefits during a term provided the overall value of the tier is substantially maintained; if we materially reduce the benefits of your tier during a paid term, you may cancel and receive a pro-rata refund of the remaining term.
6. Discounts. Member discounts apply to the published price of eligible products, cannot be exchanged for cash, and cannot be combined with other discounts or promotional offers unless we state otherwise.
7. Personal use. Individual Memberships are personal to the member and may not be shared. Enterprise Memberships include the number of named seats stated for the tier; seats may be reassigned between personnel of the member organisation by written notice to us.
8. Conduct. Membership may be suspended or terminated for conduct described in clauses 3.5, 3.6, or 18.3. Where we terminate for such conduct, no refund is payable for the remainder of the term, subject to the Australian Consumer Law.

21. Certifications and Examinations

1. This clause applies to GIofAI certification examinations and credentials (Certifications).
2. Exam Policies incorporated. Our Exam Policies, published at giofai.com/exam-policy, form part of these Terms and Conditions for all examination registrations and sittings. By registering for an examination, you also accept the Exam Policies. If there is any inconsistency between these Terms and Conditions and the Exam Policies in relation to examinations, the Exam Policies prevail to the extent of the inconsistency, subject always to clause 7.10.
3. Integrity. Examinations must be completed personally by the registered candidate, in accordance with the proctoring, identity verification, and conduct requirements in the Exam Policies. Breach of examination integrity may result in invalidation of results and withdrawal of any credential issued, without refund, subject to the Australian Consumer Law.
4. Credentials. Certifications are issued in the candidate's name, remain our property, and are licensed to the candidate for genuine representation of their achievement. We may specify validity periods, renewal, or continuing requirements for particular Certifications in the Exam Policies or the relevant certification page. Credentials may be verified through our certificate validation service.
5. Credential misuse. You must not alter, forge, or misrepresent any certificate or credential; claim a Certification, level, or status you have not achieved or that has expired or been withdrawn; permit another person to use your credential; or use a Certification to imply that we endorse, certify, or approve you, your business, or your products or services. We may revoke a credential, and update our validation records accordingly, where it was obtained or used through fraud, impersonation, plagiarism, cheating, or misuse, subject to the Australian Consumer Law.
6. No licence to practise. A GIofAI Certification attests to performance in our assessment. It is not a government licence, statutory qualification, or guarantee of competence in any particular engagement, and does not, by itself, authorise the holder to provide regulated services.
7. Refunds. Exam fee refunds and rescheduling are governed by clause 7.8 and the Exam Policies.

22. GIofAI Events

1. This clause applies to our webinars, masterclasses, workshops, summits, and other events, whether delivered online or in person (Events), and applies in addition to clause 10 (In Person Delivery).
2. Registration. Event registrations are personal to the registered attendee and are governed by clauses 7.3 and 7.4. We may verify identity at entry to in-person Events.
3. Changes. We may make reasonable changes to an Event's speakers, agenda, format, or venue. If we cancel an Event, or reschedule it to a time or venue that does not reasonably suit you, clause 7.2 applies.
4. Your conduct and safety at in-person Events. When attending an in-person Event, you must comply with these Terms and Conditions, the reasonable directions of our staff, and the rules and safety requirements of the venue. You are responsible for your own conduct and for your personal belongings. You must not attend if doing so would breach any health direction applicable to the venue.
5. Attendee indemnity. You indemnify us, our personnel, and the venue against loss, damage, cost, or claim (including reasonable legal costs) to the extent caused by your breach of these Terms and Conditions, your negligence, or your wilful misconduct at an Event. Your liability under this indemnity is reduced proportionately to the extent that the loss was caused or contributed to by us, our personnel, or the venue.
6. Our liability. Nothing in this clause excludes or limits our liability for loss caused by our negligence or any liability that cannot be excluded under the Australian Consumer Law. Clause 13 otherwise applies.
7. Recording and photography. Events may be recorded, photographed, or live-streamed by us. By attending, you consent to the reasonable use of footage or images that may incidentally include you, for delivery of the Event (including replays) and our promotional purposes. We will seek your separate consent before using your name, testimonial, interview, or prominent close-up image in promotional materials, unless you have already provided that consent. If you do not wish to appear, notify us at registration or at the Event and we will take reasonable steps to accommodate you. You may not record an Event without our prior written consent.
8. Removal. We may refuse entry to, or remove from, an Event any person whose conduct breaches clause 3.6 or this clause, or endangers any person. Where removal results from such conduct, no refund is payable, subject to the Australian Consumer Law.

23. AI Standards

1. We publish artificial intelligence governance frameworks and related guidance materials under the GIofAI name, including the GIofAI standards series described on the Platform (GIofAI Standards).
2. Status. The GIofAI Standards are proprietary framework and guidance documents developed by us. They are under active development, and their content, numbering, and availability may change. Publication of a GIofAI Standard, or of information about a planned standard, does not constitute an offer of certification, conformity assessment, audit, or seal against that standard.
3. No conferral without agreement. No organisation or person may claim certification against, conformity with, endorsement under, or any seal or trust mark associated with, a GIofAI Standard except under a separate written agreement with us that expressly grants that right.
4. Independent and voluntary. The GIofAI Standards are voluntary, independent frameworks. They are not legislation, regulation, or government-endorsed standards, and are not affiliated with ISO, Standards Australia, or any regulator unless expressly stated in writing. Adoption of, or alignment with, a GIofAI Standard does not constitute or guarantee compliance with any law, regulation, or third-party standard.
5. Not advice. The GIofAI Standards and associated guidance are general in nature and are not legal, financial, or compliance advice. You should obtain advice specific to your circumstances before relying on them.
6. Intellectual property. The GIofAI Standards are our intellectual property and clause 8 applies to them. They may not be reproduced, commercialised, or used in any certification or assessment scheme without our prior written consent.

24. AI Audit and Assurance Services

1. This clause applies where we provide AI audit, assessment, assurance, or advisory services to an organisation (Audit Services).
2. Engagement. Audit Services are provided under a written proposal, statement of work, or engagement letter agreed between us and the client (Engagement Terms). The Engagement Terms define the scope, deliverables, fees, and timetable. If there is any inconsistency between these Terms and Conditions and the Engagement Terms, the Engagement Terms prevail.
3. Client cooperation. Our findings depend on the accuracy and completeness of the information, systems access, and personnel made available by the client. The client must provide accurate and complete information and timely access. We are not responsible for conclusions affected by information that was withheld, inaccurate, or incomplete.
4. Nature of findings. Audit Services provide a professional assessment as at the date of the relevant deliverable, based on the agreed scope and the materials reviewed. They are not a guarantee that all risks, defects, or non-conformities have been identified, and do not constitute a warranty of the future performance, safety, or compliance of any system.
5. Not legal advice; no compliance guarantee; not formal assurance. Audit Services do not constitute legal, financial, or taxation advice, and do not guarantee compliance with any law, regulation, or standard, including the EU AI Act, privacy law, or sector-specific regulation. Unless expressly stated in the Engagement Terms, Audit Services do not constitute a formal assurance engagement, statutory audit, legal compliance audit, or certification audit under any recognised assurance or auditing standard. Clients should obtain their own legal advice on regulatory obligations.
6. Reliance. Deliverables are prepared solely for the client and for the purpose stated in the Engagement Terms. They may not be provided to, or relied on by, any third party without our prior written consent, and we accept no liability to any third party who relies on them.
7. Confidentiality. Each party must keep the other's confidential information confidential and use it only for the purposes of the engagement, except where disclosure is required by law. This obligation survives completion of the engagement.
8. Intellectual property. We retain all intellectual property in our audit methodologies, frameworks, tools, and templates. On payment in full, the client receives a non-exclusive, non-transferable licence to use the deliverables for its internal business purposes.
9. Liability. Our liability in connection with Audit Services is limited in accordance with clause 13, or as otherwise agreed in the Engagement Terms, subject always to the Australian Consumer Law and any other law that cannot be excluded.

25. GIofAI Brand, Trade Marks, and Representations

1. The names "GIofAI" and "Global Institute of Artificial Intelligence", our logos, badges, seals, trust marks, certification marks, membership badges, certificate designs, and associated branding (together, GIofAI Marks) are our trade marks and brand assets, whether registered or unregistered.
2. No use without consent. You must not use any GIofAI Mark, or any name, logo, or mark confusingly similar to a GIofAI Mark, without our prior written consent. This includes use in marketing, on websites, in tenders or proposals, on products, or in domain names and social media handles.
3. No false association. You must not represent, or create the impression, that you or your organisation are endorsed, certified, accredited, authorised, partnered with, sponsored by, or approved by GIofAI unless we have expressly granted that status in writing. Lawful, accurate statements of fact (for example, that a named individual holds a current GIofAI Certification, as verifiable through our validation service) are permitted.
4. Mentors, partners, and contractors. Appointment or engagement as a mentor, trainer, speaker, contractor, affiliate, advisor, member, or participant does not, by itself, grant any right to use GIofAI Marks or to represent GIofAI. Any such rights must be granted separately in writing.
5. Testimonials and case studies. We will not use your name, organisation name, logo, testimonial, or case study in our marketing without your consent. Equally, you must not use our name or GIofAI Marks to suggest endorsement, partnership, certification, or programme completion unless that is accurate and authorised under this clause.
6. Enforcement. We may require you to immediately cease any use of GIofAI Marks that breaches this clause, and we reserve all rights and remedies available to us at law, consistent with clause 8.